Privacy Policy
Effective Date: 28th May 2025
Last Updated: 28th May 2025
Welcome to Dr Row’s Eye Centre. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://drrowseyecentre.com, or interact with us in person, via phone, or by email.
1. Who We Are
Dr Row’s Eye Centre
1-2-384/2, Gagan Mahal Rd, Domalguda – Himayathnagar, Hyderabad 500029
📞 040 27631010
📧 rowseyecentre@gmail.com
📍 Contact Page
2. Information We Collect
We collect the following types of personal data:
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Contact Information: Name, email, phone number, address
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Health Information: Medical history, diagnostic reports, prescriptions (only when voluntarily provided)
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Device Information: IP address, browser type, cookies, and usage data
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Booking & Payment Information: Appointment details, billing data (handled through secure payment gateways)
3. How We Use Your Information
We process your data to:
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Confirm appointments and provide medical services
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Respond to queries or follow up on treatments
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Improve our website and services
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Send important updates and health-related information
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Comply with legal obligations
We never sell or share your personal data for marketing without consent.
4. Lawful Basis of Processing
We process data under the following legal grounds:
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Consent: You have given clear permission to process your personal data
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Medical Necessity: Required to provide healthcare services
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Legal Obligation: Compliance with applicable laws and regulations
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Legitimate Interest: To improve our services and patient experience
5. Data Retention
We retain personal data only as long as necessary for the purposes set out in this policy, or as required by law (including medical records under Indian law).
6. Sharing of Information
We may share your data:
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With doctors and specialists within our clinic for treatment purposes
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With labs or diagnostic centers (if tests are required)
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With legal authorities if mandated under applicable laws
7. Your Rights
You have the right to:
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Access your data
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Request correction or deletion
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Withdraw consent at any time
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Lodge a complaint with a regulatory authority (e.g., CERT-In or Data Protection Board of India)
8. International Data Transfers
If data is processed outside India (e.g., cloud storage or email services), we ensure appropriate safeguards in accordance with GDPR and Indian IT Rules.
9. Security Measures
We implement strict administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, misuse, or alteration.
10. Cookies & Tracking Technologies
We use cookies to improve website performance and user experience. You can manage cookie preferences through your browser settings.
11. Children’s Privacy
We do not knowingly collect personal information from children under 18 without parental or guardian consent.
12. Updates to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on our website. Continued use of our services constitutes your agreement to the updated policy.
13. Contact Us
If you have questions or concerns about this policy or your data, please contact:
Dr Row’s Eye Centre
📧 Email: rowseyecentre@gmail.com
📞 Phone: 040 27631010
📍 Contact Page